TRAUMA INFORMED CARE MANAGEMENT EXCELLENCE | January 13th (Full-Day Masterclass) |  Learn More & Secure Your Slots

• Learn to embed trauma-informed principles to ensure that service delivery, management, and culture reflect a deep understanding of how trauma affects service recipients and those providing care.

SUBSTANCE USE DISORDERS, ALCOHOL & OTHER DRUGS  |  January 20th (Full-Day Masterclass) |  Learn More & Book Slots

• Full day session on substance use disorders, alcohol and other drugs - treatment, management and prevention.

Managing Employee Performance (Working Well With Employees & Succeeding)  |  February 5th (90-Minute Webinar) | Learn More & Book Slots

• Using effective supervisory skills to motivate teams and lift morale while holding people accountable to ensure consistent staff productivity - whether staff works onsite, remote.

How To Prep, Write & Deliver On-Time Employee Reviews - Every Time | February 12th (90-Minute Webinar) | Learn More & Book Slot

• This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

CASE MANAGEMENT & CARE COORDINATION | April 15, 22 & May 6th (Three (3) Full-day Masterclasses) | Learn More & Book Slots

• Take the individual courses, or any combination to learn skills that make up the in-house case management capacity building system for (a) engaging individuals receiving care, (b) coordinating resources they need to succeed, and (c) working with their families.
  
  • April 15th (a): Skills for Individual Engagement
  • April 22nd (b): Approaches for Coordinating Resources & Services
  • May 6th (c): How to Engage Client Families

Managing Employee Performance (Working Well With Employees & Succeeding) | May 7th (90-Minute Webinar) | Learn More & Book Slots

• How to use effective supervisory skills to motivate teams and lift morale while holding people accountable to ensure consistent staff productivity - whether staff works onsite or remote. 

How To Prep, Write & Deliver On-Time Employee Reviews - Every Time | May 14th (90-Minute Webinar ) | Learn More & Book Slots

• This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

MOTIVATIONAL INTERVIEWING (MI) SKILLS | August 12 & 19 |  Learn More & Book Slots

• Day-1 trains all front-line teams, their supervisors and internal agency trainers on how to use MI skills to enhance individual engagement. Day-2 teaches supervisors and in-house agency trainers to use MI skills to coach practitioners using MI.
  
  • August 12th: MI engagement skills for all staff
  • August 19th: Using MI Skills to coach others on the use of MI Skills

Managing Employee Performance (Working Well With Employees & Succeeding) | September 10th (90 Minute Webinar) | Learn More & Book Slots

• Using effective supervisory skills to motivate teams, lift morale, while holding people accountable to ensure consistent staff productivity - whether staff works onsite or remote.

How To Prep, Write & Deliver On-Time Employee Reviews - Every Time  |  September 17th (90-Minute Webinar)  |  Learn More & Book Slots

• This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

MOTIVATIONAL INTERVIEWING (MI) TRAINER TRAINING SKILLS | October 14 & 15, (2 Full-Day Masterclasses) | Learn More & Book Slots

• 2-Day MI trainer training skills for in-house agency trainers.
  
  • October 14th: MI Trainer Training Pt.-1 of 2
  • October 15th: MI Trainer Training Pt.-2 of 2